Professor Eliza Lai Yi WONG (黃麗儀教授)
BSN (Canada), MPH (CUHK), PhD (CUHK), RN (Canada), RN (HK), FHKCHSE, FCHSE, Accredited Mediator (HKMAAL, HKIAC)                                                                                

Associate Professor                                                                                                     



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Biography 

Prof Eliza LY Wong obtained her Bachelor of Science in Nursing from The University of British Columbia in Canada and then completed Master of Public Health at The Chinese University of Hong Kong. She further pursed her PhD at CUHK with focus on the implication of Chinese medicine in public health. Prof. Eliza Wong started her first career as researcher in Department of Anesthesia & Intensive Care Unit and Institute of Chinese Medicine of CUHK. She joined The School of Public Health & Primary Care and The Nethersole School of Nursing, Faculty of Medicine, CUHK as Assistant Professor. Afterward, she joined The Division of Health System, Policy & Management at the JC School of Public Health & Primary Care, CUHK and was promoted as Associate Professor in 2012.  

Her research areas include the patient experience including experience of using healthcare and its quality of care, patient reported outcome measure (PROMs)-EQ5D and acceptability of HPV self-sampling; service delivery from health system approach; and Alternative Medicine. Prof Wong has rich experiences on surveying and expertise in the area of patient experience on quality of care. In 2009, she has been taken up the responsibility in developing a first locally validated tool for measuring population-based patient experience in collaboration with the University of Oxford. And she led her research team to conduct the first benchmark patient experience survey in all public hospitals in Hong Kong in 2010 and 2013 respectively. She is further invited by the Hospital Authority to continue patient experience projects in patient engagement and different service areas to elicit, assess and analyze patients’ views to inform continuous quality improvement.  She was visiting scholar for School of Public Health, University of Oxford in 2012 to exchange and translate knowledge on patient experiences, satisfaction and PROMs.  In addition, she is accredited by the HKIAC & HKMAAL as an accredited mediator, and is running applied mediation skill workshops for healthcare workers of Hospital Authority to enhance their communication with patients.  Besides, she has obtained a research grant from Food & Health Bureau to develop and validate the Hong Kong version of EQ5D and establish a valuation set for Hong Kong population.  She is a core research member of the World Bank Research Hub and Faculty of Health Science of The University of Sydney in 2015.  She also serves in the editorial boards of several international scientific journals including Assistant Editor for Hong Kong Journal of Nursing; and as key members of various non-governmental organizations including Project Supervisor for Hong Kong College of Health Service Executive, Sub-committee Member of The Family Planning Association of Hong Kong.



Teaching Modules
Undergraduate teaching in Public Health and Family Medicine
  • Public Health: Foundation of Public Health, Health System & Policy, Healthcare Quality, Research & Practice Based Project I & II
  • Medicine: Family Project, Global Physician Leadership Stream Project 
Postgraduate Teaching
  • Master of Public Health: Capstone Project Supervisor
  • MSc of Health Service Management: Quality and Safety Management, Health Information,Guided Case Study Supervisor
  • PgD of Health Service Management: Case Study Series on Health Service Management
  • Mphil-PhD Programme: Supervisor
Others
  • Certificate Course in Mediation (Healthcare)
  • Mediation Skill in Healthcare Training Workshop 

Awards 
  • International Facility Mobility Schemes, International Partnerships Development Programme 2015-16 
  • Global Scholarship Programme for Research Excellence – CNOOC Grants for 2011-12
  • Teachers of the Years’ Award for Public Health Year 3, Faculty of Medicine 2011-12
  • First Place of the Social & Behavioural Science 2013-Employee Engagement & Occupational Safety, Undergraduate Exhibition at The Pennsylvania State University 
  • Best Abstract Award of 5th TWGHs Eddie Wang Symposium on Complementary Chinese & Western Medicine-integrated Approach, Tung Wah Group  

Research interests 
  • Patient experience: experience of using healthcare and its quality of care, PROMs, acceptability of HPV self-sampling
  • Service delivery from health system approach
  • Alternative Medicine

Selected recent publications 

Patient experience: experience of using healthcare and quality of care, PROM, acceptability of HPV self-sampling 

Wong ELY, Coulter A, Hewitson P, Cheung AWL, Yam CHK, Lui SF, Tam WWS, Yeoh EK.  Patient Experience and Satisfaction with Inpatient Service: Development of Short Form Survey Instrument Measuring the Core Aspect of Inpatient Experience.  PLOS ONE 2015, 10(4): e0122299.

ELY Wong,
PKS Chan, JSY Chor, AWL Cheung, F Huang, SYS Wong.  Evaluation of the impact of HPV DNA self-sampling on the uptake of cervical cancer screening.  Cancer Nursing 2015.

ELY Wong
.  Implication of HPV self-sampling on the policy of cervical cancer screening.  BIT's 3rd Annual Global Health Conference 2015 (Kaohsiung Taiwan, 26-28 Nov 2015).

Wong ELY
, AWL Cheung, SF Lui, NF Huang, CHK Yam, EK Yeoh.  Improving patient's experience in specialist outpatient clinic.  HKCCM ASM 2015 (Hong Kong, 18 Sept 2015)

ELY Wong
, AWL Cheung, SF Lui, CHK Yam, EK Yeoh.  Patients' experiences on core care aspects in acute hospitals.  (Hospital Authority Convention 2015, HK, 18-19 May 2015).

ELY Wong
, AWL Cheung, CHK Yam, SF Lui, SM Griffiths, EK Yeoh.  Characteristics of patients with low patient engagement in hospital care.  (Hospital Authority Convention 2015, HK, 18-19 May 2015).

ELY Wong
, SF Lui.  The myth of patient engagement.  (Hospital Authority Convention, Hong Kong, 18-19 May 2015)

Wong EL
, Yeoh EK, Slaap B, Tam WW, Cheung AW, Wong AY, Chan DC.  Validation and valuation of the preference-based health index using EQ-5D-5L in the Hong Kong population. (ISPOR 20th Annual International Meeting, Philadelphia, 16-20 May 2015)

Wong ELY
, Chan PKS, Chor JSY, Wong SYS, Cheung AWL, Huang NF.  A Randomized Control Trial to Evaluate Self-Sampling as A Primary Cervical Screening Test in Women. (Health Research Symposium 2014, Hong Kong, 15 November 2014)

ELY Wong
, A Coulter, AWL Cheung, CHK Yam, EK Yeoh, S Griffiths.  Item generation in the development of an inpatient experience questionnaire: A qualitative study.   BMC Health Service & Research 2013; 13:265.

ELY Wong
, A Coulter, AWL Cheung, CHK Yam, EK Yeoh, S Griffiths.  Validation of inpatient experience questionnaire.  International Journal for Quality in Health Care 2013; 25(4):1-9.

ELY Wong
.  Can self-collected HPV DNA sampling be a screening tool for cervical cancer?  (45th APCPH Conference, Wu Han, 25-27 October, 2013)

Wong ELY
, Coulter A, Cheung AWL, Yam CHK, Yeoh EK, Griffiths S.  Patient satisfaction with public hospital care: First benchmark survey in Hong Kong.  Hong Kong Medical Journal 2012: 18(5): 371.

Wong ELY
, Leung MCM, Cheung AWL, Yam CHK, Yeoh EK, Griffiths S.  A population-based survey using PPE-15: relationship of care aspects to patient satisfaction in Hong Kong.  International Journal for Quality in Health Care 2011, 23(4): 390-6.

Wong ELY
, Woo J, Hui E, Chan C, Chan W, Cheung AWL.  Primary care for diabetes mellitus: perspective from older patients.  Patient Preference and Adherence 2011; 5:491-498.
Service delivery from health system approach

ELY Wong, EK Yeoh, PYK Chau, CHK Yam AWL Cheung, H Fung.  How shall we examine and learn about public-private partnerships (PPPs) in the health sector?  Realist evaluation of PPPs in Hong Kong Special Administrative Region.  Social Sciences & Medicine 2015.  

Chan DPC, Wong NS, Wong ELY, Cheung AWL, Lee SS.  Household characteristics and influenza vaccination uptake in the community-dwelling elderly: A cross-sectional study.  Preventive Medicine Report 2015

ELY Wong
, YK Chau, SF Lui, EK Yeoh.  Organizational changes associated with accreditation in 15 HA hospitals.  (Hospital Authority Convention 2015, HK 18-19 May 2015)

ELY Wong
.  Explore organizational changes associated with accreditation program in Hong Kong public hospital.  (International Forum on Quality & Safety in Healthcare, London, 21-24 Apr 2015).

Yam HK, Wong LY, Cheung WL, Chau PH, Yeoh EK.  Patient's engagement in discharge planning process and their post discharge need in Hong Kong.  (Community Care Forum 2015, Singapore, 14-16 May 2015)

ELY Wong
, WWS Tam*, FCY Wong, AWL Cheung.  Citation Classics in Nursing Journals: The Top 50 Most Frequently Cited Articles from 1956-2010.  Nursing Research 2013 Nov-Dec; 62(6):382.

WWS Tam, ELY Wong*, DSC Hui, FCY Wong.  Citation classics: Top 50 cited articles in ‘respiratory system'.  Respirology 2013; 18:71-81.

CHK Yam, ELY Wong*, AWL Cheung, FWK Chan, FYY Wong, EK Yeoh.  Framework and components for effective discharge planning system: a Delphi methodology.  BMC Health Services Research 2012; 12:396.

Wong SYS, Wong ELY*, Kung K, Wong MCS, Chu C, Tsui W, Chan K, Liang J, Wong C, Cheung AWL, Lee N.  Primary care physicians' response towards pandemic influenza in Hong Kong: A mixed quantitative and qualitative study.  International Journal of Infectious Disease 2012
; 16(9):e687-91.

Wong ELY
, Wong SYS, Lee NLS, Cheung AWL, Griffiths S.  Healthcare workers' duty concerns of working in the isolation ward during the novel H1N1 pandemic.  Journal of Clinical Nursing 2012; 21(9-10):1466-75.

Tsoi CHL, Tung CHC, Wong ELY.  Nurse-led hypertension referral system in an emergency department for asymptomatic elevated blood pressure. Hong Kong Med J. 2012; 18(3):201-6.

ELY Wong
, CHK Yam, AWL Cheung, MCM Leung, FWK Chan, FYY Wong, EK Yeoh.  Barriers to effective discharge planning: a qualitative study investigating the perspectives of frontline healthcare professionals.  BMC Health Services Research 2011; 11:242.

Wong ELY
, Annie WL Cheung, Michael CM Leung, Carrie YM Yam, Frank WK Chan, Fiona YY Wong, EK Yeoh.   Unplanned readmission rates, length of hospital stay, mortality, and medical costs of ten common medical conditions: a retrospective analysis of Hong Kong hospital data.  BMC Health Services Research 2011, 11:149.
Frank WK Chan, Fiona YY Wong, Carrie HK Yam, Wai-ling Cheung, Eliza LY Wong, Michael CM Leung, William B Goggins and Eng-kiong Yeoh.  Risk factors of hospitalization and readmission of patients with COPD in Hong Kong population: Analysis of hospital admission records.  BMC Health Services Research 2011, 11:186.

Wong FYY, Chan FWK, You JHS, Wong ELY, Yeoh EK.  Patient self-management and pharmacist-led patient self-management in Hong Kong: A focus group study from different healthcare professionals' perspectives.  BMC Health Service Research 2011, 11:121.

Wong ELY
, Carrie HK Yam, Frank WK Chan, Annie WL Cheung, Fiona YY Wong, S Griffiths, EK Yeoh.  Perspective from health professionals on delivery of sub-acute care in Hong Kong: a qualitative study in a health system. Health Policy 2011, 100(2-3):211-8.
* Corresponding author

Alternative Medicine

KF Cheng, ELY Wong, PC Leung.  The efficacy evaluation of Danggui Buxue Tang (DBT) on menopausal symptoms: clinical trial protocol design and consideration.  Journal of Community Medical Health Education 2015, 5:1.

ELY Wong, PC Leung, L Zhang.  Placebo acupuncture in an acupuncture clinical trial. How good is the blinding effect?  Journal of Acupuncture and Meridian Studies 2015, 8(1): 40-43.

PC Leung, ELY Wong* Alternative Medicine in Primary Health Care.  Journal of Family Medicine 2014, 1(1): 1-3.

Wong LY
, Leung PC, Pang SY, Cheng KF, Wong CK, Lam WK, Fung KP, Lau TF, Tse YK, Kwok CY.  A herbal formula for prevention of influenza-like syndrome: a double-blind randomized clinical trial.  Chin J Integr Med 2013; 19(4):253-9.

ELY Wong
, RYT Sung, PC Leung, KF Cheung.  CUF, a herbal formula for the treatment of asthma: A randomized, double-blind, placebo-controlled study in the treatment of childhood asthma.  Health 2013; 5(10):1580-1589.

PC Leung, KM Ho, PT Chan, NM Luk, W Lo, H Corcoran, LY Wong, KF Cheng.  Herbal treatment for the patients with chronic ulcers - An open label pilot clinical study.  Acta Academiae Medicinae Zunyi 2013; 35(5):444-448.

WWS Tam, ELY Wong*, FCY Wong, AWL Cheung.  Citation classics in the integrative and complementary medicine literature.  European Journal of Integrative Medicine 2012; 4(1):e77-83.

PC Leung, ECH Ko, SWS Siu, ESY Pang, ELY Wong, KF Cheng.  Developing an effective health supplement for the prevention of osteoporosis.  International Journal of Osteoporosis & Metabolic Disorders 2012; 5(1):1-12.

Wong WCW, Wong ELY*, Han L, You JHS, Ho S, Woo J, Hui E.  Isoflavones in treating watchful waiting benign prostate hyperplasia: A double-blinded randomised control trial.  Journal of Alternative & Complementary Medicine 2012; 18(1):54-60.

LY Wong
, PC Leung, SY Pang, KF Cheng, CK Wong, WK Lam, KP Fung, TF Lau, YK Tse, CY Kwok.  A herbal formula for prevention of influenza-like syndrome: A double-blind randomized clinical trial.   Chinese Journal of Integrative Medicine 2012; 18(11):253-259.   

Wong ELY
, Cheng KF, Leung PC.  Efficacy of Yun Zhi (Coriolus versicolor) on survival in cancer patients: Systematic review and meta-analysis.  Recent Patents on Inflammation & Allergy Drug Discovery 2012; 6:78-87.   

Wong ELY
, Leung PC, Pang E, Cheng KF, Wong CK, Lam CWK, Fung KP, Lau JTF, Yang X, Tse YK, Kwok TCY.  A herbal formula for prevention of flu-like syndrome: A double-blind randomized clinical trial.  Chinese Journal of Integrative Medicine 2011; 18(11): 1-8.   

Wong ELY
, Leung PC, Tang JL, Stewart M.  Use of dietary supplements by breast cancer patients undergoing conventional cancer treatment in Hong Kong.  Patient Preference and Adherence 2010; 4:407-414.   

Wong ELY
, Wong CK, Leung PC, Lam CWK.  The Efficacy of herbal therapy on quality of life in patients with breast cancer: Self-control clinical trial.  Patient Preference and Adherence 2010, 4(1):223-229.   

Wong ELY
, Lam JKM, Griffiths SM, Yeoh EK.  Chinese medicine: Its role and application in residence.  Journal of Clinical Nursing 2010, 19:1084-1093.     

Vincent Chi Ho Chung, Chun Hong Lau, Frank Wan Kin Chan, Joyce Hoi Sze You,Eliza Lai Yi Wong, Eng Kiong Yeoh and Sian Meryl Griffiths.  Use of Chinese and western over-the-counter medications in Hong Kong.  Chinese Medicine 2010; 5:41.
  

ELY Wong
, PC Leung, WN Wong, WC Wong, TW Lau, KF Cheng.  Clinical research on diabetic foot ulcers - demonstration of a comprehension methodology.  Journal of Complementary and Integrative Medicine 2009, 7(1):1-23.      

Wong LY
, Leung PC.  Quality of life assessment in clinical research on Chinese medicine: Early experience and outlook.  Patient Preference and Adherence 2008, 2:241-246.   

Cheng KF, Leung PC, Wong LY, Fong YS.  Patient recruitment for clinical trials on traditional Chinese medicine: Challenges, barriers, and strategies.  Patient Preference & Adherence 2008, 2:207-213.
 

Tam WWS, Wong ELY, Twinn FS.   Effect of music on procedure time and sedation during colonscopy: A meta-analysis.  World Journal of Gastroenterology 2008, 14(34):5336-5343.
  

Wong LY
, Wong CK, Lam CKA, Fong YSC, Leung PC. Effect of YunZhi and Danshen in post-treatment breast cancer patients.  Forsch Komplememtarmed 2007, 14(1):38.  


  *Corresponding author