MBBS (HK), MHA (NSW), FFPH (UK), FHKCCM, FHKAM, FRCS (Edin.), FHKCS, FRACMA, FACHSE (Hon), FHKCHS
JC School of Public Health and Primary Care
Division of Health System, Policy and Management
After graduating from the Medical School of The University of Hong Kong, Dr. William Ho received surgical training in the Queen Elizabeth Hospital and obtained his Fellowship of the Royal College of Surgeons (Edinburgh). He also became the Foundation Fellow of the Hong Kong College of Surgeons as well as that of the Hong Kong Academy of Medicine.
In 1991, Dr. Ho changed career to healthcare management following the establishment of the Hong Kong Hospital Authority to reform public hospitals. In 1995, he was appointed Hospital Chief Executive of Kwong Wah Hospital. He steered major improvement projects and inculcated a new management culture in the hospital to improve teamwork, service standard and public image. Meanwhile, he obtained his Masters degree in Health Administration (NSW).
In 1999, Dr. Ho was further promoted to be the Chief Executive of the Hospital Authority, managing 40 public hospitals and 50,000 staff. He was conferred Fellowship of the Hong Kong College of Community Medicine, the Faculty of Public Health (UK), and the Royal Australasian College of Medical Administrators. He implemented a new cluster management structure to streamline services and reduce duplication, took over all General Out Patient Clinics from the Department of Health, and started public Chinese Medicine services in the Authority. He also introduced a population-based resource allocation model to reduce regional inequity and encourage community-based care. In 2003, he led the organization through the huge challenge of the SARS epidemic, and completed all necessary work thereafter to enhance the facilities, staff training and disaster preparedness of the public hospital system before finishing his term in 2005.
From 2006 to 2008, Dr. Ho was the Chief Executive of the Tung Wah Group of Hospitals to manage the healthcare, education and social services of this largest charity organization in Hong Kong. He established new service centers, and promoted collaboration between Chinese and western medicine in the hospitals. Thereafter, he devoted himself to teaching as Honorary Professor in the School of Public Health and Primary Care of The Chinese University of Hong Kong, as well as School of Public Health of the University of Hong Kong. Meanwhile, the City University of Hong Kong engaged him as Senior Consultant from 2010 to plan a new school of veterinary medicine. He was also actively engaged in the Asia Network for Capacity Building in Health Systems Strengthening of the World Bank.
In 2012, Dr. Ho was appointed the Medical Superintendent of St. Paul’s Hospital. He had since helped the hospital improve governance and management systems, and led the organization towards achieving external accreditation by the Australian Council of Healthcare Standards in 2014. He forged a partnership culture with clinicians in establishing proper clinical governance systems through a structure of Clinical Advisory Committees, including credentialing of doctors in hospital privileges, promoting clinical audit programs and instituting quality improvement projects. As the Honorary Secretary of the Hong Kong Private Hospitals Association, he plays a role in helping the sector improve in such initiatives as price transparency and service quality, in response to the regulatory environment and changing demands of the community.